Stakeholder and Communication Management

What this subject covers

Lesson topics

1. Who Are Project Stakeholders? Identifying Everyone With an Interest
2. Stakeholder Analysis: Power, Interest, and Influence
3. The Power/Interest Grid: Prioritising Stakeholder Attention
4. The Stakeholder Register: Recording Who Matters and Why
5. Stakeholder Engagement Levels: Unaware to Leading
6. Developing a Stakeholder Engagement Plan
7. Communication Planning: What, Who, When, and How
8. The Communications Management Plan
9. Choosing the Right Communication Method for the Message
10. Formal vs Informal Communication in Projects
11. Written Communication: Reports, Emails, and Status Updates
12. Verbal and Interpersonal Communication Skills for Project Managers
13. Active Listening and Its Role in Stakeholder Management
14. Running Effective Project Meetings
15. Status Reporting: Keeping Stakeholders Informed
16. Managing Upward: Communicating with Sponsors and Senior Leadership
17. Managing Sideways: Working With Peers and Other Teams
18. Managing Difficult Stakeholders and Resistance to Change
19. Cross-Cultural Communication on Diverse and Global Teams
20. Communication in Virtual and Distributed Project Teams
21. Conflict Resolution Among Stakeholders
22. Negotiation Skills for Project Managers
23. Managing Stakeholder Expectations Throughout the Project
24. Communicating Bad News: Delays, Overruns, and Setbacks
25. Building a Career Specialism in Stakeholder and Communication Management