Certificates-of-Knowledge.com
Choose your Certificate of Knowledge
Every programme is self-paced, delivered entirely online, and made up of six subjects — each completed with a multiple-choice assessment for an automated certificate. Some subjects appear in more than one programme, so studying one can put you ahead on another.
Certificate of Knowledge in Marketing
Covers the core of modern marketing: the fundamentals and the marketing mix, customer service, advertising and integrated marketing communications, applying marketing in practice, digital marketing, and the basics of entrepreneurship. A well-rounded foundation for anyone starting out in marketing or running their own business.
6 subjects · 30 days per subject
View programmeCertificate of Knowledge in Human Resources Management
Covers the essentials of managing people at work: HR's role and the employee life cycle, recruitment and selection, training and development, performance and employee relations, compensation and benefits, and business communication. Ideal for anyone starting out in HR or taking on people-management responsibilities.
6 subjects · 30 days per subject
View programmeCertificate of Knowledge in Business Administration
Covers running a business's day-to-day operations: office administration, HR fundamentals and business communication, business accounting basics, and the legal and ethical framework businesses operate in. A practical grounding for office administrators, small-business owners, and anyone in a general business-support role.
6 subjects · 30 days per subject
View programmeCertificate of Knowledge in Customer Service
A self-paced, six-subject foundation in customer service and complaint handling, delivered entirely online. Each subject is studied at your own pace and completed with a multiple-choice assessment for an automated Certificate of Knowledge.
6 subjects · 30 days per subject
View programmeCertificate of Knowledge in Business Law
To provide learners with practical knowledge of the legal principles governing businesses, commercial transactions, employment, contracts, disputes and corporate activities, with examples relevant to Zambia and the wider business environment.
6 subjects · 30 days per subject
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