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Communication and People Management
What this subject covers
Lesson topics
- Principles of Communication
- Communication in Organisations
- Verbal Communication
- Non-Verbal Communication
- Written Communication
- Business Correspondence
- Active Listening
- Questioning Skills
- Feedback
- Communication Barriers
- Workplace Conflict
- Conflict Management
- Negotiation
- Employee Relations
- Team Building
- Team Dynamics
- Employee Motivation
- Employee Engagement
- Coaching
- Mentoring
- Delegating Work
- Managing Difficult Employees
- Emotional Intelligence
- Building Trust
- Developing High-Performing Teams
CPD advantage: Completing this subject may qualify for Continuous Professional Development (CPD) points with your professional body — check with them for recognition.
Fees
Course fee
K450.00
Assessment fee
Included — no extra charge
Total amount to pay
K450.00
25 lesson topics · 25 assessment questions · Pass mark: 95%
Remember: you must apply for a minimum of 2 subjects in total.
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