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Small Business Operations and Human Resources
What this subject covers
Lesson topics
- Business Operations
- Operations Planning
- Business Processes
- Standard Operating Procedures
- Quality Management
- Customer Service Operations
- Inventory Management
- Purchasing
- Supplier Management
- Business Premises Management
- Technology in Small Business
- Human Resource Planning
- Recruitment
- Employee Selection
- Employee Induction
- Training and Development
- Performance Management
- Employee Motivation
- Employee Discipline
- Workplace Policies
- Employment Records
- Workplace Safety
- Managing Small Business Teams
- Outsourcing Business Functions
- Improving Operational Efficiency
CPD advantage: Completing this subject may qualify for Continuous Professional Development (CPD) points with your professional body — check with them for recognition.
Fees
Course fee
K450.00
Assessment fee
Included — no extra charge
Total amount to pay
K450.00
25 lesson topics · 25 assessment questions · Pass mark: 95%
Remember: you must apply for a minimum of 2 subjects in total.
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