Professional Administration and Office Management

What this subject covers

Lesson topics

1. Principles of Office Administration
2. The Role of an Administrator
3. Office Organisation
4. Office Procedures
5. Document Management
6. Records Management
7. Filing Systems
8. Electronic Records
9. Information Management
10. Confidentiality
11. Data Protection
12. Office Correspondence
13. Email Management
14. Telephone and Reception Management
15. Appointment Management
16. Diary and Calendar Management
17. Meeting Administration
18. Minutes and Meeting Records
19. Report Writing
20. Business Presentations
21. Travel and Event Administration
22. Procurement and Office Supplies
23. Office Budget Management
24. Administrative Controls
25. Professional Standards in Administration