Subject

Communication and Interpersonal Skills

What this subject covers

Lesson topics

Principles of Team Communication
Verbal Communication
Non-Verbal Communication
Written Communication
Active Listening
Questioning Skills
Giving Instructions
Giving Feedback
Receiving Feedback
Constructive Feedback
Communication Barriers
Miscommunication
Communication Styles
Assertive Communication
Passive Communication
Aggressive Communication
Emotional Communication
Interpersonal Relationships
Building Rapport
Empathy
Respect in Teams
Open Communication
Team Meetings
Digital Team Communication
Developing Effective Team Communication

CPD advantage: Completing this subject may qualify for Continuous Professional Development (CPD) points with your professional body — check with them for recognition.

Fees

Course fee K450.00

Assessment fee Included — no extra charge

Total amount to pay K450.00

25 lesson topics · 25 assessment questions · Pass mark: 95%

Remember: you must apply for a minimum of 2 subjects in total.

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